I am looking from help on this one. Perhaps from one of the many #MSIEExpert folk on twitter.
I’ve a small class of pupils, with 1-2-1 iPad Airs 1s.
After having syncing problems with using the Word iOS app I switched to using a OneNote Class notebook for some distribution and collection of ‘work’.
Most of it has been very lightweight, text in the main.
I work on a Desktop iMac using OS 10.11 the OS and OneNote app are kept up to date. The pupils iOs version of OneNote is kept updated too.
The workflow is I create a page, in the teachers only or content library and use the Class Notebook distribute page facility to send the pages to pupils. The pupils can add text, occasionally edit inserted documents and I should be able to see the changes on my mac or iPad.
This mostly works, but first one then another pupil began to get sync errors. Despite repeated attempts to sync, logging on and off again these error persist. I’ve now got 2 out of 13 pupils where the workflow fails.
The error messages do not all seem to make much sense:
It looks like this isn’t a valid OneNote section file. It could be a different file type thats been renamed with a .one extension. (Error code: OxEOOOOOCE)
Since we don’t have access to the files either on the mac or the iPads this seem particularly unlikely.
Can’t sync section: _Content Library,’Literacy Worksheets We can’t sync this section because it’s read-only or because access to the file is denied. [Error code: OxE000004A)
I am left wondering what do to? Should I remove the pupils and add them again? Should I delete the problematic sections? (I’ve emailed firstname.lastname@example.org but only had a robot response so far.)
For such a basic piece of classroom practise, worksheet distribution and jotter work, I can’t really have something that fails so frequently (like losing a couple of pupils jotters).
Any ideas gratefully accepted, drop them in the comments.