Talking the Talk
Curtis Voelker is an Admissions Counselor at Central Penn College. He spoke to the 10th and 11th grade Retail Marketing & Sales students at DCTS. His presentation topic was communications — it was informative and engaging. Here is a brief recap:
Introductions: Students were instructed to stand up, speak directly to the class, and address the following: Name, grade and dream job.
Feedback: Voelker shared positive comments about students making eye contact as well as making use of the space in the room.
Observations: Students made eye contact, smiled, projected their voice, and demonstrated poise.
The presentation continued with the Telephone game:
Start: Voelker whispers to 1st student, “My name is Curtis and the brown lazy fox jumped over the river.” Message is passed from one student to another — 27 total students. End: blah, blah, blah
- One person was louder
- One person didn’t listen
- Not everyone took it seriously
- Had to keep repeating message so communicator got frustrated and so did receiver
What we learned about what to do: speak clearly, pay attention, use short sentences, don’t laugh, and pay attention (did I say that already?).
- Non verbal
- Phone – tone of voice
- Non eye-contact
- Head to toe
- Eye contact is key – engagement
- Scan the room
- Interact with audience makes message more powerful
- Arms crossed
- Chair not on ground
Q: What do these say to the speaker?
A: Maybe they’re not interested, but focus on the ones that are or try to interact with them.
- Write clearly and legibly
- Things to keep in mind when you write: topic sentences, handwriting, key points, spelling/grammar, staying on topic, using your own words and citing sources
- Everyone watches what you post
- Be appropriate with pics
- Friend people you know
- Nothing can be deleted
- Status updates – age appropriate
- Take quality wholesome photos
Things to keep in mind when using social media:
- Highlight your college choice
- Highlight your graduation
- Captions can save it from being a bad photos (maybe)
- Profile, cover photo, likes, friends, use of emoticons all represent you
Observations about Central Penn FB page:
- Color scheme
- Interactive (people comment and give feedback) -profile picture (simple and clean)
Communications is a part of the Retail Sales and Marketing curriculum. The presentation drove home some of the key ingredients that make communication effective. It is a big topic for this age group to tackle. In fact, I struggled with my delivery (for what seemed to be an entire unit) about a month ago, and for that reason I felt it was necessary to bring in a professional from the field.
Voelker unleashed student potential when he conducted an exercise to make it rain. The class was sectioned into three segments. Each was given a sound to make…When given a cue the one section snapped while the others clapped and stomped. It was a progressive wave of noise that demonstrated the impact of a successful message from the sender to receiver(s). In conclusion, the message is clear…communication is a skill that requires daily practice; it is like a muscle that needs exercise to ensure that the senders and receivers are disciplined enough to not only talk the talk, but walk the walk.
**Collins Writing Prompt – I particularly enjoyed reading one student’s reflection about the presentation. He noted Voelker’s passion for the topic and enjoyed his delivery.**